Payment Terms

These payment terms apply to all quotations and invoices issued by Best Painting & Waterproofing unless different terms are agreed in writing. They should be read together with our Terms and Conditions.

1. Quotes and pricing

• All prices are in Australian dollars (AUD).
• Tax invoices show GST separately in accordance with Australian tax law.
• Quotations are valid for 30 days unless otherwise stated.

2. Deposits

A deposit may be required to secure your booking and order materials. The deposit amount will be stated on your quotation. For residential building work in NSW, any deposit will not exceed the maximum permitted under the Home Building Act 1989 (NSW).

3. Progress payments

For larger projects, progress payments may be invoiced at agreed stages (for example on completion of preparation, membrane application and final completion). Progress claims will relate to work completed.

4. Payment due dates

• Residential customers: payment is due within 7 days of the invoice date unless otherwise stated on the invoice.
• Commercial, builder and strata accounts: payment is due within the terms stated on the invoice (typically 14 or 30 days).
• Payment terms for approved trade accounts are confirmed in writing when the account is opened.

5. Accepted payment methods

• Electronic funds transfer (bank transfer) — details are printed on each invoice
• PayID (where available)
• Other methods by prior arrangement

Please use your invoice number as the payment reference. We will never change our bank details by email. If you receive a message claiming our bank details have changed, call us on a known number before paying.

6. Overdue accounts

If an invoice is not paid by the due date we will send a reminder. We reserve the right to suspend further work until overdue amounts are paid and to recover reasonable costs of collection where permitted by law.

7. Variations

Agreed variations will be invoiced with the next progress claim or final invoice unless otherwise agreed.

8. Disputed invoices

If you believe an invoice is incorrect, please contact us within 7 days of receiving it so we can resolve the matter promptly. Undisputed amounts should be paid by the due date.

9. Online invoice access

Invoices and quotes may be emailed to you with a secure link to view and print your document online. The link is unique to your document and should not be shared.